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Contact/FAQ's

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FAQS

How long are rentals good for?

Rentals are available for 24hrs or the duration of your event, if keeping longer than 24hrs additional charges may occur unless otherwise discussed prior.

 

Are custom items mine to keep?

Custom items are yours to keep unless you would like a custom rental that we return to pick up, we no longer make custom neon rentals. Custom walls, neon or other builds are yours to keep if you would like.

Can I pick up my rental & return it?

Yes, arrangements can be made for you to pick up your rental(s) 

What if a rental is broken or not returned?

There will be a charge of insured value 

Can you setup days prior to my event?

Depending on our availability we can set up a day prior to your event or a couple of days before your event, feel free to contact us to discuss.

Are there any additional fees?

We charge a delivery, set up & pick up fee, based on the amount of items rented, labor & distance.  

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